Cookie policy

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember your preferences, and understand how visitors use the site. Similar technologies, such as local storage, work in the same way and are covered by this policy.

2. How we use cookies

We keep our use of cookies to a minimum. We use them to make the site function correctly, to remember choices you make (such as your cookie preferences), and to understand how the site is used so we can improve it.

3. Essential cookies and storage

These are required for the site to work and cannot be switched off. We use local storage to remember whether you have accepted or declined optional cookies, so we do not ask you on every visit.

4. Third-party services

Some features on our site are provided by third parties, which may set their own cookies:

• Google Analytics 4: only after you choose "Accept all", we use Google Analytics to understand website visits and page views. It may set _ga and _ga_* cookies, typically lasting up to two years. Choosing "Essential only" prevents Google Analytics from loading. We do not enable Google signals or advertising personalisation.

• WhatsApp chat widget: if you use the chat button, WhatsApp (Meta Platforms) may set cookies subject to its own privacy and cookie policies.

• Form and email services: when you submit a form, your details are processed by our email delivery provider solely to respond to your enquiry.

We do not control third-party cookies. Please refer to the relevant provider's own policy for details.

5. Your choices

When you first visit our site, you can choose "Accept all" or "Essential only" in the cookie banner. You can change your mind at any time by clearing this site's data in your browser settings, which will make the banner appear again.

Most browsers also let you block or delete cookies through their settings. Blocking essential cookies may affect how the site works.

6. Your rights under UK GDPR

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have rights over your personal data, including the right to access, correct, and request deletion of the data we hold about you, and the right to object to or restrict certain processing.

To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Contact us

If you have any questions about this cookie policy or how we handle your data, contact us at hello@agility-outsourcing.co.uk or write to Agility Outsourcing Ltd, Shropshire, UK.

8. Changes to this policy

We may update this policy from time to time to reflect changes to the cookies we use or for legal reasons. The latest version will always be available on this page.